OUR QUALITY POLICY
Dear teammates, the main principle of our company is performance and superior success in competition.
▪ We are aware that the prerequisite for achieving this is to continue to implement our "Total Quality" approach, which is based on respect for people, in our company's functions.
▪ We must carefully monitor the demands and needs of our customers and fulfill them unconditionally,
▪ In order to maintain our competitive power and move it further, we must seek excellence in all the processes we manage with the products and services we offer to our customers,
▪ We must continue our "Continuous Improvement and Development" activities in order to meet rapidly changing internal and external customer demands in the right time, quantity and quality,
▪ In order to achieve our goals, we must continue to use our limited resources effectively and make the necessary technological investments in a timely manner,
▪ We must see our suppliers as business partners and ensure that they adopt the same goals,
▪ We must design and produce in a way that does not harm our employees, customers, end users and the environment,
▪ We must keep our staff's loyalty to our company at the highest level and ensure that they are happy to work at ESRAY,
▪ Quality products are produced in a quality environment. Every member of our ESRAY family is responsible for keeping the workplace environment safe, clean and orderly.
We express our belief that all members of the ESRAY family will continue their efforts in this direction in order to be seen as a reliable, strong and respected manufacturer by our customers and to be considered the first natural business partner that comes to mind, and we wish that our "Total Quality" understanding will continue to shed light on our lives, relationships and business.